Digital Personal Information Protection Policy

This policy applies to the site: https://guillau.me/
Last updated: October 16, 2023

With the development of all new communication tools, it is essential to pay particular attention to protecting your privacy. Therefore, we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information on our website

We collect the following information:

• Name
• First name
• Business
• Mailing address (street, city, province, postal code)
• Email address
• Phone number
• Payment forms (bank withdrawals, credit or debit card)

We do not collect any information from children under the age of 16 or from persons who are incapable of doing so.

The personal information we collect is gathered through the interaction established between you and our website and through forms. We also use, as indicated in the following section, cookies and/or log files to gather information about you.

Please note that all information you submit on the delivery platform is managed by the Uber Eats platform. Regarding this data, you should refer to their data privacy policy: https://www.ubereats.com/ca-fr

Collection and Use

Your personal information is collected through:

• Contact form
• Newsletter subscription form
• Online payment form
• Opinion poll
• Competitions

We use the information collected for the following purposes:

• Job and/or promotional offers
• Order tracking and delivery
• Analysis of navigation performance
• Website improvement and management
• Correspondence between you and us

Log files and cookies

We collect certain information through log files and cookies. Log files are files that store each request made to the website by the server. A cookie is a small file that is sent from a website to an end user's computer. It is used to store data about your interactions with the website. This primarily includes:

• IP address
• Operating system
• Pages visited and queries
• Time and day of connection

The use of such files allows:

• Improved service and personalized welcome
• Personalized consumption and browsing profile
• Statistics and advertising

Sharing of personal information

Boulangerie Guillaume does not share your personal information. However, some personal information may be accessible to our IT and website service providers (hosting, maintenance, and other services). The contracts we have with these service providers require them to maintain the confidentiality of this personal information and/or to have a Privacy Policy.

We may also share certain personal information with government authorities and law enforcement agencies when required by applicable laws or in connection with a professional inspection.

Duration of retention of personal information

We only retain your personal information for the period necessary for which it was collected in accordance with this Policy and to comply with our legal, regulatory and/or contractual obligations. Your personal information is stored in a locked room and/or filing cabinets and/or in protected electronic files. You can contact the person responsible to find out how long we will retain your information.

Website hosting

Our website is hosted by Shopify Inc. at 151 O'Connor Street, Ground Floor, Ottawa, ON K2P 2L8, Canada. The host can be contacted at +1 888 746 7439. The personal information we collect and process is transferred to Canada.

Responsible for processing personal information

The person responsible for processing personal information is: Theo Sadozai. He can be contacted by telephone at 514-507-3199 opt 2 or by email at info.boulangerie.guillaume@gmail.com, from 9:30 a.m. to 5:00 p.m., Monday to Friday. The person responsible for processing personal information is responsible for determining the purposes and means used for processing personal information.

Obligations of the controller of personal information

The person responsible for processing personal information undertakes to protect the personal information collected, not to transmit it to third parties without your prior knowledge and to respect the purposes for which this information was collected. In addition, the person responsible for processing personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this would entail disproportionate formalities, costs or procedures for them.

In the event that the integrity, confidentiality or security of your personal information is compromised, the data controller undertakes to inform you by any means.

Right of opposition and withdrawal

We are committed to providing you with the right to object to and withdraw your personal information. The right to object means the ability for Internet users to refuse the use of their personal information for certain purposes mentioned at the time of collection.

The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appears, for example, in a mailing list.

To exercise these rights, you can send your request to Boulangerie Guillaume:
Address: 5170 Boul. Saint-Laurent, Montreal, QC H2T 1R8
Email: info.boulangerie.guillaume@gmail.com
Telephone: (514) 507-3199

Right of access

We are committed to recognizing a right of access and rectification to the persons concerned who wish to consult, modify or even delete information concerning them.

To exercise these rights, you can send your request to Boulangerie Guillaume :
Address: 5170 Boul. Saint-Laurent, Montreal, QC H2T 1R8
Email: info.boulangerie.guillaume@gmail.com
Telephone: ( 514) 507-3199

Security

The personal information we collect is stored in a secure environment. Our staff are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

• Secure Sockets Layer (SSL) protocol
• SET (Secure Electronic Transaction) protocol
• Access management – ​​authorized person
• Access management – ​​data subject
• Network monitoring software
• Computer backup
• Digital certificate development
• Username / Password
• Firewalls

We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, you understand and accept that there is always a degree of risk when using the Internet to transmit personal information.

Legislation

We are committed to complying with the legislative provisions set out in: The Act respecting the protection of personal information in the private sector, LQ 2021, c. 25; and/or the Personal Information Protection and Electronic Documents Act, SC 2000, c. 5.

In the event of a dispute, the dispute should be settled before the court of Montreal, Quebec, Canada located at 1 Rue Notre-Dame Est, Montreal, QC, H2Y 1B6.